Shipping & Returns
- free shipping in Europe, Delivery time is 1-7 working days
- free shipping for international orders outside of europe over 100€, Delivery time is 3-10 working days
- we charge 8,90€ for international orders under 100€
- payment is made optionally via PayPal, Visa, Mastercard, Apple Pay or prepayment.
- As soon as the order is shipped you will receive a parcel tracking number. If you wish to receive your order for a specific date or in a rush please don’t hesitate to ask, we will always try to oblige.
Please be aware that this is only for the outgoing shipment, you are responsible for the return shipment and any kind of import taxes that might apply.
We cannot accept liability if the goods do not arrive within the delivery times stated. Sometimes I take a break, in such a case you will be notified of any delays.
Returns & Exchanges:
- Our main focus is that you are satisfied with our purchase in our online shop. If a SEALUNA product does not meet your expectations, please send an email to: info@sealuna.org. We will take care of your concerns immediately.
- We accept unworn and unwashed products that are folded for delivery. Please treat the product with care until you are 100% sure that you will keep it. We do not accept returns that are not in perfect condition!
- You must return the goods within the next 14 days after delivery. We are not responsible for parcels that are lost during the return. The return shipping costs are not included in your purchase and have to be paid extra.
- Items will be refunded in the manner of the original payment.
Thank you for taking the time to read our return & exchange guidelines.
